Return Policy
Return & Exchange Policy
At ShopFAFB.com, we want you to feel confident in every purchase. If something isn’t quite right, we’re here to help make it right.
Returns for Store Credit
We accept returns for store credit only within 10 days of delivery. This allows you the flexibility to choose another style that better fits your needs.
- Items must be unworn, unwashed, and in original condition
- All original tags must be attached
- Items must be free of makeup, deodorant, or any signs of wear
Once your return is received and inspected, you will be issued store credit via email.
💡 Store credit never expires and can be used at any time.
Exchanges
At this time, we do not process direct exchanges.
If you would like a different size or style, we recommend placing a new order and using your store credit once your return has been processed.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
We recommend using a trackable shipping service, as FAFB Apparel is not responsible for lost or delayed return packages.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue as quickly as possible.
Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale or discounted items
- Bodysuits, undergarments, or intimate wear
- Accessories
Order Changes & Cancellations
Orders are processed quickly to ensure fast delivery. For this reason, we are unable to guarantee order changes or cancellations once an order has been placed.
Our Commitment to You
We carefully curate and inspect every item before it ships. Our goal is to provide high-quality, standout pieces you’ll love wearing again and again.
If you have any questions, feel free to reach out to our support team—we’re always happy to assist.
Thank you for shopping with shopfafb.com